6.4 I can’t charge the guest - what do I do?

If payment cannot be taken upon arrival, please check the following:

1. The latest version of the Hotelier app is installed (update if necessary)
2. The latest software update on the iPad is installed
3. Log out once
4. Close the app
5. Restart the iPad once
6. Open the app again and log in
7. If necessary, delete the app and reinstall it

If this does not work, please contact our support at telephone [phone] or by email at [e-mail].