5.9 We are unable to check-in the guest on the iPad - what do I do now?

If you can not check in the guest for arriving guests, check the following:

1. The latest version of the Hotelier app on the iPad is installed (update if necessary)
2. The latest software update is installed on the iPad
3. Log out of the conichi Hotelier app once
4. Close the app
5. Restart the iPad once
6. Open the app again and log in again
7. If necessary, delete the app and reinstall it

If you are still unsuccessful, please contact our support by phone on [phone] or via email to [e-mail].