A Smart Check-in/out is a web-based guest flow, offering your guests a seamless arrival and departure experience as formalities are handled prior or post the hotel stay.
The Smart Check-in ensures accurate data collection for the registration form, credit card verification and automatic pre-authorization upon arrival. The Smart Check-out enables the guest to bypass the queue during departure, whilst paying ancillaries on the go. The Smart arrival and departure process removes the administrative burden from the guest, improving their travel experience.
For your team, this translates into more time during rush hour and less administrative work, though a manual PMS check-in is still required. The consolidated registration forms arrive prior to the day of arrival, leaving you enough time to enter the data into your PMS. The 100% payment guarantee comes automatically into place once guests are checked-in, safeguarding your cashflow. And lastly, check-outs on the go cause less stress at peak check-out times and payments can be triggered independently of the guest.