1. General Questions
- 1.1 What are the advantages of the Smarthotel service?
- 1.2 What data is needed to use the Smart Check-in/out?
- 1.3 Who can use the Smarthotel Service via the booking platform?
- 1.4 How can I tell if a hotel is a Smarthotel ?
- 1.5 Can I book a Smarthotel through conichi?
- 1.6 How do you store my data?
2. Smart Check-in & Arrival
3. Mobile Payment
- 3.1. Which credit cards do you accept?
- 3.2. I have entered my credit card details, but am unable to store them - what do I do?
- 3.3. Do I have to deposit my credit card details? How do I know they will be securely handled?
- 3.4. Will my credit card details be shared with the hotel?
- 3.5. Is my credit card information secure?
- 3.6. What is a PCI compliant payment?