5. Smart Check-in
- 5.1 What are the benefits of Smart Check-in?
- 5.2 What data is required for Smart Check-in?
- 5.3 When does the hotel receive the guests' arrival list?
- 5.4 In the instance the registration form cannot be opened, is unreadable or incomplete - what happens now?
- 5.5. A guest is on the iPad, but has no reservation in our PMS - what happens now?
- 5.6 What can I do if the guest has already been checked in on the iPad but has yet to arrive?
- 5.7 The guest has not performed the Smart Check-in flow - what do I do now?
- 5.8 A guest is on the iPad but has canceled their booking or has not arrived - what do I do now?
- 5.9 We are unable to check-in the guest on the iPad - what do I do now?
- 5.10 The room night costs are paid for by a 3rd party - do I have to check in the guest?