6. Mobile Payment
- 6.1 Will guest credit card details be visible to Smarthotels?
- 6.2 How does Mobile Payment work?
- 6.3 How long am I able to charge the guest credit card through the hotelier app?
- 6.4 I can’t charge the guest - what do I do?
- 6.5 How and when does the hotel receive proof of payment?
- 6.6 An error message appears when carrying out a transaction - what do I do?
- 6.7 Guest did not add their credit card cards, what should I do now?
- 6.8 The incorrect credit card has been debited - what do I do?
- 6.9 The guest has already been checked out, but the payment is still pending - what do I do?