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  1. Smarthotel Support EN
  2. Hotel (EN)
  3. 1. General Questions

1. General Questions

  • 1.1 What is a Smarthotel?
  • 1.2 What are the benefits of becoming a Smarthotel?
  • 1.3 What are the benefits for corporates?
  • 1.4 How do I become a Smarthotel?
  • 1.5 What are the costs for hoteliers?
  • 1.6 How can a guest identify a Smarthotel?
  • 1.7 Where does the guest book if they want to use the Smarthotel Services?
  • 1.8 What is a PCI compliant payment?
  • 1.9 How is the data processed according to data protection (GDPR)?
  • 1.10 What protection is in place if the credit card provided does not work?
  • 1.11 What are the cancellation terms and conditions?
  • 1.12 Is a PMS interface required?
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